Frequently asked questions
1. What oil concentration do Artinz perfumes have?
Every Artinz bottle contains 30% fragrance oil — significantly higher than most mainstream perfumes which sit at 15–20%. This means a richer scent, better longevity, and fewer sprays needed.
2. Where are Artinz fragrances made?
Our fragrance oils are sourced from Europe — France, Italy, and Switzerland — and crafted into every Artinz bottle with no compromise on quality.
3. How long does delivery take?
We deliver within 2–3 business days across the UAE. You will receive a confirmation email once your order is placed.
4. Can I return or exchange my order?
We want you to love what you receive. Because fragrance is a personal product we generally cannot accept returns, but if your order arrives damaged or isn't what you ordered, reach out to us on WhatsApp and we'll make it right.
5. Is it safe for sensitive skin?
Every Artinz fragrance is crafted with quality European oils. If you have sensitive skin, we recommend a quick patch test on your wrist before wearing.
6. How do I contact you?
The fastest way to reach us is via WhatsApp. You can also email us or visit our Contact page.
For any further queries, please contact us